Frequently Asked Questions

What you need to know…

If you’re new to feeding RAW, you might be feeling a little overwhelmed by the idea.  You might even be making all sorts of excuses to avoid stepping out of your “comfort zone” of feeding kibble.  And that’s ok…  We’ve all been there!

Just remember that you are not alone in this.  You have access to all the support and guidance that you need to make a smooth transition – and there is no doubt that your animal friends will be incredibly grateful when you do take that leap of faith!

COVID-19 | Stay informed

Simply Vets and Pets are operating as normal based on our current lock-down level. For official updates on COVID-19, please visit the SA Department of Health's website for updates at


  1. Contactless Delivery and/or Collection from us;
  2. Wear a mask;
  3. Wash your hands on a regular basis;
  4. Keep at least one and a half metre distance from others;
  5. Open windows in crowded places and in your vehicle;
  6. Do everything possible outdoors! Good times with your pack in the park;
  7. Avoid crowded spaces;
  8. Be quick when you are out for necessary work or errands;
  9. Stay at home as far as possible - we deliver across the province of Gauteng.
SA Department of Health