Thank you for shopping at Simply Natural.
We invite You to review our policy on Shipping and Deliveries. This Shipping and Delivery Policy.
Simply Vets (Pty) Ltd
(a company registered in South Africa whose registered office is at 61 Main Road, Sedgefield, Western Cape, 6573, South Africa).
It may be beneficial for you to read the Legal Notice & associated Terms, Policies and Notices before using the “Simply Pets”, “Simply Vets”, “and “Simply Natural” website(s), sending e-mails to Simply Natural (“Simply Natural”) or submitting articles, polls or interacting in any way.
The following terms are applicable for any products that You purchased with Us.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Shipping and Delivery Policy:
We do not sell to, or provide services, outside of South Africa.
We offer dry goods and services nationally via standard courier services. Any Costs associated with national parcel services will be for your account, and require an upfront request for quotation.
We offer frozen food for cats and dogs exclusive for delivery with the Province of Gauteng at this point in time. Orders will be delivered to the Shipping Address indicated when You Place the Order with Us, within 48 business working hours of Us Accepting Your Order, provided all the goods are available for delivery.
Home Delivery Fees are fixed within Gauteng for orders up to 100 kilograms per delivery. Thereafter additional fees apply.
Please review our Home Delivery Schedule for detailed information.
Collections from the Factory is available on request, but require prior arrangements, and adherence to current COVID-19 regulations and legislation is a pre-requisite.
We reserve the right to refuse orders based on our shipping and delivery conditions in our sole discretion.
If you have any questions about our Shipping and Delivery Policy, please contact us: